This is an agreement between you and Luedeka Neely Group, P.C. (LNG). We agree to represent you in filing and prosecuting your trademark application. You agree to pay our fees for our services and any associated government fees. By this agreement, both parties intend to establish an attorney-client relationship. Information you provide to us will be maintained in confidence in accordance with the ethical rules and laws governing lawyers practicing in Tennessee and governing attorneys and agents practicing before the United States Patent and Trademark Office.
One of our attorneys will be assigned to your trademark matter, and you will be notified of the identity of that attorney. We have a policy of returning phone calls and emails promptly, at least within 48 hours, and normally calls or emails arriving in the morning are returned by that afternoon. If you have communication problems with the attorney assigned to your matter, please contact our office manager and the problem will be resolved.
If you engage us to handle any other matter beyond your trademark application, we will bill you for services and fees on a monthly basis and payment is due in thirty days. If you engage us to handle a major project for you, like filing a lawsuit, we will give you an estimate of the fees and expenses that are expected, and we may ask for a retainer that is placed in trust and billed against for a particular project. If the retainer is not fully used for any reason, the remaining portion will be refunded.
We maintain our files electronically, and a paper file might not be created. We can give you a copy of our electronic file if you would request it. We will also provide you with electronic or paper copies of important documents when we receive them. You are encouraged to keep a file as we send you these documents.
Both of us have the right to withdraw from this relationship for any or no reason. For example, we may withdraw for your failure to pay our fees. If all matters have been completed for you, and no new activities are requested for two years, this agreement is terminated but we may reinstate the agreement, if desired, by resuming activities under this agreement. If this agreement terminates, we will still maintain your confidences in accordance with the law and ethical standards mentioned above. Any email to our or your last known email address will constitute proper notice under this agreement.